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Adult Protective Services (APS)

Adult Protective Services investigates possible abuse or neglect of elders [65+] and adults with a disability and dependent adults. The abuse may be physical, emotional, financial, neglect by others, or self-neglect.
Service Area:

Bay Area

CA - Alameda County

CA - Contra Costa County

CA - Marin County

CA - San Francisco County

CA - San Mateo County

CA - Santa Clara County

Contact Information

Main Address:

City and County of San Francisco Human Services Agency

170 Otis Street

San Francisco CA 94103

24 hour service

Program Details


Seniors 65 and over, adults with a disability, and adults dependent on caregivers. Income is not a factor for eligibility.

Application Process:

Anyone may submit a confidential report. A person can also self-report if they are experiencing abuse of any form.

Program Fees:


Documents Required:

There is paperwork involved in filing a report, along with the phone call. If you are employed by a financial institution, please complete form SOC 342. All other persons should complete form SOC 341.The forms are called:Report of Suspected Dependent Adult/Elder Abuse, SOC 341Report of Suspected Dependent Adult/Elder Financial Abuse, SOC 342 Spanish translations available.



Normal Wait Time: